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System Status

Current system status and maintenance information

Load Balancers Down

resolved medium
Started: 2025-05-09T08:30:00 | All Locations

Today we experienced an incident in our infrastructure, specifically affecting the load balancers of our CDN. This issue impacted the operation of all our public services, including the website, client panel, and API.

Our technical team quickly identified the root cause and immediately worked to mitigate the impact and restore service availability. We understand how important uptime is for our clients, and we apologize for any inconvenience this interruption may have caused.

We continue to closely monitor the platform to ensure its stability and are taking additional measures to prevent this situation from happening again in the future.

Thank you for your understanding and patience while we resolved the incident.

Updates:
resolved 2025-07-03T08:04:39

Service restored. Load balancers working properly.

Scheduled Maintenance Window – Global Routing Adjustments

scheduled planned
Start: 2025-07-03T06:00:00 | End: 2025-07-03T12:00:00 | All Locations

We would like to inform you that we will be performing a scheduled maintenance involving global routing adjustments across our network. As part of this process, we will be temporarily disconnecting certain upstream providers and Internet Exchange (IX) points to apply routing policy changes and improve overall performance and resilience. While we do not anticipate any service disruption, brief and isolated routing shifts may occur as traffic is rerouted. Our team will be closely monitoring the network throughout the maintenance to ensure a smooth and transparent transition. No action is required on your side. We appreciate your understanding and thank you for your continued trust in our services.

Affected Services:
network

Router Reflectors Maintenance

scheduled planned
Start: 2025-07-02T23:08:19 | End: 2025-07-02T23:08:19 | All Locations

Dear customers,

We will be performing maintenance on our route reflectors as part of ongoing network improvements. No service interruption is expected, however, during the intervention, you may notice brief changes in routing paths and, in isolated cases, the temporary loss of specific routes.

Our systems are designed to re-converge quickly, and any impact should be minimal and short-lived. We will closely monitor the network throughout the process to ensure stability.

Thank you for your understanding and continued trust.

Affected Services:
network

Performance Optimization Maintenance – Anti-DDoS XDP Filters

scheduled planned
Start: 2025-07-02T23:07:05 | End: 2025-07-02T23:07:05 | All Locations

Dear customers,

As part of our ongoing commitment to network performance and security, we will be applying an update to optimize our Anti-DDoS filtering systems powered by XDP technology.

This update focuses on internal performance improvements, specifically enhancing filtering efficiency and reducing mitigation latency. No service impact or traffic disruption is expected during this process.

Your infrastructure will remain fully protected at all times.

Thank you for your continued trust.

Affected Services:
ddos

Adding Barcelona PoP to our Anycast network

scheduled planned
Start: 2025-07-02T23:06:04 | End: 2025-07-02T23:06:04 | eu-bcn-1

We’re pleased to announce that our Barcelona Pop is now fully integrated into our global AnyCast network, directly connected to our locations in Miami, United States, and Houston, United States. This expansion significantly boosts our overall Anti-DDoS capacity and enhances service reliability and performance across all regions.

Impact:
The expected impact is minimal, however, you might experience temporary routing issues or increased latency in certain regions during this transition. Our team will be closely monitoring the network and will address any issues promptly as we complete this integration.

Affected Services:
network

Firewall Updates - DDos Protection System

scheduled planned
Start: 2025-07-02T23:04:56 | End: 2025-07-02T23:04:56 | All Locations

We’re performing scheduled maintenance on our DDoS Protection System to implement important updates and optimizations. This maintenance will enhance our XDP code, introducing support for prefix lists, country-based blocking, and additional performance optimizations. We appreciate your understanding and patience as we continuously work to improve our services.

Affected Services:
ddos

Amsterdam PoP Integration into AnyCast Network

scheduled planned
Start: 2025-04-27T07:30:00 | End: 2025-04-27T11:00:00 | eu-ams-1

We’re scheduling maintenance to connect our Amsterdam PoP into our global AnyCast network. During this process, no downtime or service interruptions are expected, however, routing adjustments will occur, leading to improved latency and network performance.

Initially, we’ll start operations with two upstream providers, and over the coming days, we’ll progressively integrate multiple internet exchanges (IX) to further optimize connectivity.

Impact:
Minimal to no service impact expected. Route changes will occur seamlessly, enhancing performance and latency.

Affected Services:
network

Barcelona Network Core Migration

scheduled planned
Start: 2025-04-01T06:00:00 | End: 2025-04-01T13:00:00 | eu-bcn-1

We’re scheduling a maintenance window to migrate our network core infrastructure in Barcelona. This upgrade will substantially enhance our overall network capacity and allow us to introduce a secondary router for improved redundancy and greater reliability.

Impact:

No service disruption or downtime is anticipated. The migration process will be conducted seamlessly, operating both the current and new routers simultaneously, ensuring uninterrupted service throughout the maintenance period.

Thank you for your understanding and support as we continue improving our infrastructure.

Affected Services:
network

Houston Network Core Migration

scheduled planned
Start: 2025-02-17T09:00:00 | End: 2025-02-17T11:00:00 | us-hou-1

We’re scheduling a maintenance window to migrate our network core infrastructure in Houston. This migration will significantly increase our overall network capacity and further improve reliability.

Impact:

No service disruption or downtime is expected. The migration will be performed seamlessly, maintaining both current and new equipment simultaneously to ensure uninterrupted service throughout the maintenance period.

Affected Services:
network