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CVE-2026-102490

Local privilege escalation in Zammad v1.5.0 to v7.2.2 installed via DEB or RPM package

CVSS 4.0 High 8.5Known exploited (CISA KEV)

CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:D

Description

Zammad packages built with packager.io (DEB and RPM) could have allowed a local attacker who already had file system write privileges as the unprivileged zammad service account to escalate to full root privileges on the host. Service processes began running as root and executed files that were owned and writable by the zammad account before dropping their identity to that account. An attacker holding that foothold could have escalated within seconds, because the affected services were restarted automatically whenever they stopped; no administrator interaction was required. Only installations from the DEB and RPM packages were affected — installations from source or the official container images were not. All released packaged versions were affected.

Official description from the CVE record, published by DIVD. Copyright © 1999-2026 The MITRE Corporation. See /security/cve/legal for the CVE license. View the record on cve.org

Key data

CVSS 4.0 High 8.5
Score published by DIVD in the CVE record.

CVSS:4.0/AV:L/AC:L/AT:N/PR:L/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N/E:A/AU:Y/V:D

  • Attack vector: Local

    The attacker needs local access to the system, or to trick a user into running something.

  • Attack complexity: Low

    No measurable action is needed to get around the system's built-in security controls. The attack is repeatable.

  • Attack requirements: None

    The attack works without any special deployment or execution conditions.

  • Privileges required: Low

    A basic user account is needed.

  • User interaction: None

    No action from any user is needed.

  • Vulnerable system: confidentiality: High

    Serious or total effect on the secrecy of data.

  • Vulnerable system: integrity: High

    Serious or total effect on the trustworthiness of data.

  • Vulnerable system: availability: High

    Serious or total effect on availability.

  • Subsequent systems: confidentiality: None

    No effect on other systems' data secrecy.

  • Subsequent systems: integrity: None

    No effect on other systems' data trustworthiness.

  • Subsequent systems: availability: None

    No effect on other systems' availability.

CVSS 4.0 Critical 9.4
Score published by DIVD in the CVE record.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:P/VC:H/VI:H/VA:H/SC:H/SI:H/SA:H/E:A/AU:Y/V:C

  • Attack vector: Network

    The vulnerable component can be reached over a network, possibly from the Internet.

  • Attack complexity: Low

    No measurable action is needed to get around the system's built-in security controls. The attack is repeatable.

  • Attack requirements: None

    The attack works without any special deployment or execution conditions.

  • Privileges required: None

    No account or privileges are needed.

  • User interaction: Passive

    A user takes part without meaning to, for example by loading a page.

  • Vulnerable system: confidentiality: High

    Serious or total effect on the secrecy of data.

  • Vulnerable system: integrity: High

    Serious or total effect on the trustworthiness of data.

  • Vulnerable system: availability: High

    Serious or total effect on availability.

  • Subsequent systems: confidentiality: High

    Serious or total effect on other systems' data secrecy.

  • Subsequent systems: integrity: High

    Serious or total effect on other systems' data trustworthiness.

  • Subsequent systems: availability: High

    Serious or total effect on other systems' availability.

CVSS is owned and managed by FIRST.Org, Inc. (FIRST) and is used by permission. Each CVSS score on this site is shown together with its vector string, as published in the CVE record by the source named next to it. Learn more at first.org/cvss.

EPSS
Exploit Prediction Scoring System by FIRST: an estimate of the probability that exploitation activity will be observed in the next 30 days.
Score
0.10936 (10.9% probability)
Percentile
95.9%
Scores of
Nov 10, 2026
Model
v2026.06.15
CISA Known Exploited Vulnerabilities
This CVE is listed in the CISA KEV catalog.
Name in the catalog
Zammad GmbH Zammad Improper Privilege Management Vulnerability
Added to the catalog
Oct 2, 2026
Federal due date
Oct 5, 2026
CISA assessment as of Oct 2, 2026
Stakeholder-Specific Vulnerability Categorization (SSVC) decision points added by CISA.
Exploitation
Recorded by CISA as active
Automatable
no
Technical impact
total
Weakness (CWE)
CWE catalog version 5.0.
CWE names: Copyright © 2006-2026, The MITRE Corporation. See /security/cve/legal for the CWE license.
  • CWE-269Improper Privilege Management
Affected products
Products listed in the CVE record, as the CNA published them.

  • Zammad GmbH Zammad

    • affected: 1.5.0 up to before 7.2.2
    • unknown: * up to before 1.5.0
    • unaffected: 7.2.2 up to before *
References
Links listed in the CVE record. They lead to other sites, which CubePath does not control.
Timeline
  1. ID reserved
  2. Record published
  3. Added to CISA KEV
  4. Record last updated

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Data from the CVE Program (MITRE), CISA KEV and FIRST EPSS. CVSS is owned by FIRST and used by permission. Not affiliated with or endorsed by MITRE, CISA or FIRST. Data as of Nov 10, 2026, 19:06 UTC. Sources and licenses