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CVE-2026-22200

osTicket (1.18.x < 1.18.3, 1.17.x < 1.17.7) PDF Export Arbitrary File Read

CVSS 4.0 High 8.7

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

Description

Enhancesoft osTicket versions 1.18.x prior to 1.18.3 and 1.17.x prior to 1.17.7 contain an arbitrary file read vulnerability in the ticket PDF export functionality. A remote attacker can submit a ticket containing crafted rich-text HTML that includes PHP filter expressions which are insufficiently sanitized before being processed by the mPDF PDF generator during export. When the attacker exports the ticket to PDF, the generated PDF can embed the contents of attacker-selected files from the server filesystem as bitmap images, allowing disclosure of sensitive local files in the context of the osTicket application user. This issue is exploitable in default configurations where guests may create tickets and access ticket status, or where self-registration is enabled.

Official description from the CVE record, published by VulnCheck. Copyright © 1999-2026 The MITRE Corporation. See /security/cve/legal for the CVE license. View the record on cve.org

Key data

CVSS 4.0 High 8.7

Score published by VulnCheck in the CVE record.

CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:N/VA:N/SC:N/SI:N/SA:N

  • Attack vector: Network

    The vulnerable component can be reached over a network, possibly from the Internet.

  • Attack complexity: Low

    No measurable action is needed to get around the system's built-in security controls. The attack is repeatable.

  • Attack requirements: None

    The attack works without any special deployment or execution conditions.

  • Privileges required: None

    No account or privileges are needed.

  • User interaction: None

    No action from any user is needed.

  • Vulnerable system: confidentiality: High

    Serious or total effect on the secrecy of data.

  • Vulnerable system: integrity: None

    No effect on the trustworthiness of data.

  • Vulnerable system: availability: None

    No effect on availability.

  • Subsequent systems: confidentiality: None

    No effect on other systems' data secrecy.

  • Subsequent systems: integrity: None

    No effect on other systems' data trustworthiness.

  • Subsequent systems: availability: None

    No effect on other systems' availability.

CVSS is owned and managed by FIRST.Org, Inc. (FIRST) and is used by permission. Each CVSS score on this site is shown together with its vector string, as published in the CVE record by the source named next to it. Learn more at first.org/cvss.

EPSS

Exploit Prediction Scoring System by FIRST: an estimate of the probability that exploitation activity will be observed in the next 30 days.
Score
0.73589 (73.6% probability)
Percentile
99.5%
Scores of
Nov 10, 2026
Model
v2026.06.15

CISA assessment as of Jan 12, 2026

Stakeholder-Specific Vulnerability Categorization (SSVC) decision points added by CISA.
Automatable
yes
Technical impact
partial

Weakness (CWE)

CWE catalog version 5.0.
CWE names: Copyright © 2006-2026, The MITRE Corporation. See /security/cve/legal for the CWE license.
  • CWE-74Improper Neutralization of Special Elements in Output Used by a Downstream Component

Affected products

Products listed in the CVE record, as the CNA published them.

  • Enhancesoft osTicket

    • affected: 1.18.0 up to before 1.18.3
    • affected: 1.17.0 up to before 1.17.7

References

Links listed in the CVE record. They lead to other sites, which CubePath does not control.

Timeline

  1. ID reserved
  2. Record published
  3. Record last updated

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About CubePath

CubePath is a cloud provider with data centers in Europe and the United States. It offers VPS, bare metal servers and DDoS protection.
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Data from the CVE Program (MITRE), CISA KEV and FIRST EPSS. CVSS is owned by FIRST and used by permission. Not affiliated with or endorsed by MITRE, CISA or FIRST. Data as of Nov 10, 2026, 19:51 UTC. Sources and licenses