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CVE-2025-40553

SolarWinds Web Help Desk Deserialization of Untrusted Data Remote Code Execution Vulnerability

CVSS 3.1 Critical 9.8

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

Description

SolarWinds Web Help Desk was found to be susceptible to an untrusted data deserialization vulnerability that could lead to remote code execution, which would allow an attacker to run commands on the host machine. This could be exploited without authentication.

Official description from the CVE record, published by SolarWinds. Copyright © 1999-2026 The MITRE Corporation. See /security/cve/legal for the CVE license. View the record on cve.org

Key data

CVSS 3.1 Critical 9.8

Score published by SolarWinds in the CVE record.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

  • Attack vector: Network

    The vulnerable component can be reached over a network, possibly from the Internet.

  • Attack complexity: Low

    No special conditions are needed. The attack can be repeated at will.

  • Privileges required: None

    No account or privileges are needed.

  • User interaction: None

    No action from any user is needed.

  • Scope: Unchanged

    The impact stays within the vulnerable component.

  • Confidentiality impact: High

    Serious or total effect on the secrecy of data.

  • Integrity impact: High

    Serious or total effect on the trustworthiness of data.

  • Availability impact: High

    Serious or total effect on availability.

CVSS is owned and managed by FIRST.Org, Inc. (FIRST) and is used by permission. Each CVSS score on this site is shown together with its vector string, as published in the CVE record by the source named next to it. Learn more at first.org/cvss.

EPSS

Exploit Prediction Scoring System by FIRST: an estimate of the probability that exploitation activity will be observed in the next 30 days.
Score
0.67975 (68.0% probability)
Percentile
99.3%
Scores of
Nov 10, 2026
Model
v2026.06.15

CISA assessment as of Jan 28, 2026

Stakeholder-Specific Vulnerability Categorization (SSVC) decision points added by CISA.
Exploitation
Public proof of concept recorded by CISA
Automatable
yes
Technical impact
total

Weakness (CWE)

CWE catalog version 5.0.
CWE names: Copyright © 2006-2026, The MITRE Corporation. See /security/cve/legal for the CWE license.
  • CWE-502Deserialization of Untrusted Data

Affected products

Products listed in the CVE record, as the CNA published them.

  • SolarWinds Web Help Desk

    • affected: 12.8.8 HF1 and below

References

Links listed in the CVE record. They lead to other sites, which CubePath does not control.

Timeline

  1. ID reserved
  2. Record published
  3. Record last updated

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About CubePath

CubePath is a cloud provider with data centers in Europe and the United States. It offers VPS, bare metal servers and DDoS protection.
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Data from the CVE Program (MITRE), CISA KEV and FIRST EPSS. CVSS is owned by FIRST and used by permission. Not affiliated with or endorsed by MITRE, CISA or FIRST. Data as of Nov 10, 2026, 19:52 UTC. Sources and licenses