CVE-2024-4879
Jelly Template Injection Vulnerability in ServiceNow UI Macros
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
Description
ServiceNow has addressed an input validation vulnerability that was identified in Vancouver and Washington DC Now Platform releases. This vulnerability could enable an unauthenticated user to remotely execute code within the context of the Now Platform. ServiceNow applied an update to hosted instances, and ServiceNow released the update to our partners and self-hosted customers. Listed below are the patches and hot fixes that address the vulnerability. If you have not done so already, we recommend applying security patches relevant to your instance as soon as possible.
Official description from the CVE record, published by SN. Copyright © 1999-2026 The MITRE Corporation. See /security/cve/legal for the CVE license. View the record on cve.org
Key data
CVSS 4.0 Critical 9.3
CVSS:4.0/AV:N/AC:L/AT:N/PR:N/UI:N/VC:H/VI:H/VA:H/SC:N/SI:N/SA:N
Attack vector: Network
The vulnerable component can be reached over a network, possibly from the Internet.
Attack complexity: Low
No measurable action is needed to get around the system's built-in security controls. The attack is repeatable.
Attack requirements: None
The attack works without any special deployment or execution conditions.
Privileges required: None
No account or privileges are needed.
User interaction: None
No action from any user is needed.
Vulnerable system: confidentiality: High
Serious or total effect on the secrecy of data.
Vulnerable system: integrity: High
Serious or total effect on the trustworthiness of data.
Vulnerable system: availability: High
Serious or total effect on availability.
Subsequent systems: confidentiality: None
No effect on other systems' data secrecy.
Subsequent systems: integrity: None
No effect on other systems' data trustworthiness.
Subsequent systems: availability: None
No effect on other systems' availability.
| Metric | Value | What it means |
|---|---|---|
| Attack vector | Network | The vulnerable component can be reached over a network, possibly from the Internet. |
| Attack complexity | Low | No measurable action is needed to get around the system's built-in security controls. The attack is repeatable. |
| Attack requirements | None | The attack works without any special deployment or execution conditions. |
| Privileges required | None | No account or privileges are needed. |
| User interaction | None | No action from any user is needed. |
| Vulnerable system: confidentiality | High | Serious or total effect on the secrecy of data. |
| Vulnerable system: integrity | High | Serious or total effect on the trustworthiness of data. |
| Vulnerable system: availability | High | Serious or total effect on availability. |
| Subsequent systems: confidentiality | None | No effect on other systems' data secrecy. |
| Subsequent systems: integrity | None | No effect on other systems' data trustworthiness. |
| Subsequent systems: availability | None | No effect on other systems' availability. |
CVSS 3.1 Critical 9.8
CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H
Attack vector: Network
The vulnerable component can be reached over a network, possibly from the Internet.
Attack complexity: Low
No special conditions are needed. The attack can be repeated at will.
Privileges required: None
No account or privileges are needed.
User interaction: None
No action from any user is needed.
Scope: Unchanged
The impact stays within the vulnerable component.
Confidentiality impact: High
Serious or total effect on the secrecy of data.
Integrity impact: High
Serious or total effect on the trustworthiness of data.
Availability impact: High
Serious or total effect on availability.
| Metric | Value | What it means |
|---|---|---|
| Attack vector | Network | The vulnerable component can be reached over a network, possibly from the Internet. |
| Attack complexity | Low | No special conditions are needed. The attack can be repeated at will. |
| Privileges required | None | No account or privileges are needed. |
| User interaction | None | No action from any user is needed. |
| Scope | Unchanged | The impact stays within the vulnerable component. |
| Confidentiality impact | High | Serious or total effect on the secrecy of data. |
| Integrity impact | High | Serious or total effect on the trustworthiness of data. |
| Availability impact | High | Serious or total effect on availability. |
CVSS is owned and managed by FIRST.Org, Inc. (FIRST) and is used by permission. Each CVSS score on this site is shown together with its vector string, as published in the CVE record by the source named next to it. Learn more at first.org/cvss.
EPSS
- Score
- 0.99968 (99.96% probability)
- Percentile
- 99.97%
- Scores of
- Nov 10, 2026
- Model
- v2026.06.15
CISA Known Exploited Vulnerabilities
- Name in the catalog
- ServiceNow Improper Input Validation Vulnerability
- Added to the catalog
- Jul 29, 2024
- Federal due date
- Aug 19, 2024
CISA assessment as of Jul 29, 2024
- Exploitation
- Recorded by CISA as active
- Automatable
- yes
- Technical impact
- total
Weakness (CWE)
- CWE-1287Improper Validation of Specified Type of Input
Affected products
ServiceNow Now Platform
- affected: before Utah Patch 10 Hot Fix 3
- affected: before Utah Patch 10a Hot Fix 2
- affected: before Vancouver Patch 6 Hot Fix 2
- affected: before Vancouver Patch 7 Hot Fix 3b
- affected: before Vancouver Patch 8 Hot Fix 4
- affected: before Vancouver Patch 9
- affected: before Vancouver Patch 10
- affected: before Washington DC Patch 1 Hot Fix 2b
- affected: before Washington DC Patch 2 Hot Fix 2
- affected: before Washington DC Patch 3 Hot Fix 1
- affected: before Washington DC Patch 4
References
Timeline
- ID reserved
- Record published
- Added to CISA KEV
- Record last updated
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About CubePath
Data from the CVE Program (MITRE), CISA KEV and FIRST EPSS. CVSS is owned by FIRST and used by permission. Not affiliated with or endorsed by MITRE, CISA or FIRST. Data as of Nov 10, 2026, 19:23 UTC. Sources and licenses