Invoices

Open the Invoices page in my.cubepath.com to review every invoice issued to your account.

Overview

Three summary cards sit at the top:

• Total Owed — the sum of all your unpaid invoices, plus how many there are.
• Overdue — the amount and number of unpaid invoices past their due date.
• Payment Status — Up to date when nothing is overdue, Action required when something needs attention.

When something is overdue an alert appears right below the cards.

Warning

An unpaid invoice past its due date puts the organization at risk of suspension, and a suspended organization can't deploy or modify resources. If you can't pay immediately, open a ticket before the due date rather than after it.

Invoice list

The All Invoices table lists each invoice with its Invoice number, Date, Due Date, Status and Amount. Click a column header to sort. Past-due unpaid invoices are flagged Overdue.

Statuses are paid, unpaid, cancelled, refunded and partially refunded.

Note

Use Hide paid / Show paid at the top-right to filter out or bring back invoices that are paid, refunded or cancelled.

View and download

Click View on any invoice to open a PDF preview, then Download PDF to save a copy — that's the document to hand to your accountant.

Pay an invoice

Unpaid invoices show a Pay invoice button, with the methods enabled for that invoice:

• Card — pick a saved card and continue.
• PayPal
• Crypto
• Bank transfer — when set on the invoice, the beneficiary, account details and a payment reference are shown.

Important

On a bank transfer, always include the reference. A transfer without it can't be matched to your invoice automatically, which turns a same-day payment into a support ticket and several days of delay.

After payment is confirmed, the invoice updates to paid automatically.

Invoices vs. balance

An invoice is a document for a fixed charge — a monthly server, reserved capacity. Hourly resources don't produce invoices; they draw down your prepaid balance as they run. If you're looking for what an hourly machine cost you, that's in Usage Logs.