---
title: "CVE-2025-40552: SolarWinds Web Help Desk Authentication… | CubePath"
description: "SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that if exploited, would allow a malicious actor…"
language: en
source: https://cubepath.com/security/cve/CVE-2025-40552
---

# CVE-2025-40552: SolarWinds Web Help Desk Authentication… | CubePath

## Description

SolarWinds Web Help Desk was found to be susceptible to an authentication bypass vulnerability that if exploited, would allow a malicious actor to execute actions and methods that should be protected by authentication.

Official description from the CVE record, published by SolarWinds. Copyright © 1999-2026 The MITRE Corporation. See [/security/cve/legal](https://cubepath.com/security/cve/legal) for the CVE license. [View the record on cve.org](https://www.cve.org/CVERecord?id=CVE-2025-40552)

## Key data

### CVSS 3.1 Critical 9.8

Score published by SolarWinds in the CVE record.

CVSS:3.1/AV:N/AC:L/PR:N/UI:N/S:U/C:H/I:H/A:H

| Metric                 | Value     | What it means                                                                       |
| ---------------------- | --------- | ----------------------------------------------------------------------------------- |
| Attack vector          | Network   | The vulnerable component can be reached over a network, possibly from the Internet. |
| Attack complexity      | Low       | No special conditions are needed. The attack can be repeated at will.               |
| Privileges required    | None      | No account or privileges are needed.                                                |
| User interaction       | None      | No action from any user is needed.                                                  |
| Scope                  | Unchanged | The impact stays within the vulnerable component.                                   |
| Confidentiality impact | High      | Serious or total effect on the secrecy of data.                                     |
| Integrity impact       | High      | Serious or total effect on the trustworthiness of data.                             |
| Availability impact    | High      | Serious or total effect on availability.                                            |

CVSS is owned and managed by FIRST.Org, Inc. (FIRST) and is used by permission. Each CVSS score on this site is shown together with its vector string, as published in the CVE record by the source named next to it. Learn more at [first.org/cvss](https://www.first.org/cvss/) .

### EPSS

Exploit Prediction Scoring System by FIRST: an estimate of the probability that exploitation activity will be observed in the next 30 days.

Score

0.51997 (52.0% probability)

Percentile

99.0%

Scores of

Nov 10, 2026

Model

v2026.06.15

### CISA assessment as of Jan 28, 2026

Stakeholder-Specific Vulnerability Categorization (SSVC) decision points added by CISA.

Exploitation

Public proof of concept recorded by CISA

Automatable

yes

Technical impact

total

### Weakness (CWE)

CWE catalog version 5.0.

CWE names: Copyright © 2006-2026, The MITRE Corporation. See [/security/cve/legal](https://cubepath.com/security/cve/legal) for the CWE license.

- [CWE-1390](https://cwe.mitre.org/data/definitions/1390.html) Weak Authentication

## Affected products

Products listed in the CVE record, as the CNA published them.

- SolarWinds Web Help Desk

  - affected: 12.8.8 HF1 and below

## References

Links listed in the CVE record. They lead to other sites, which CubePath does not control.

- [solarwinds.com/trust-center/security-advisories/CVE-2025-40…](https://www.solarwinds.com/trust-center/security-advisories/CVE-2025-40552) vendor-advisory patch
- [documentation.solarwinds.com/en/success\_center/whd/content/…](https://documentation.solarwinds.com/en/success%5Fcenter/whd/content/release%5Fnotes/whd%5F2026-1%5Frelease%5Fnotes.htm)

## Timeline

1. ID reserved Apr 16, 2025
2. Record published Jan 28, 2026
3. Record last updated Feb 27, 2026

## Look up another CVE

## About CubePath

CubePath is a cloud provider with data centers in Europe and the United States. It offers VPS, bare metal servers and DDoS protection.

[Cloud VPS](https://cubepath.com/vps) [DDoS protection](https://cubepath.com/ddos-protection)

Data from the CVE Program (MITRE), CISA KEV and FIRST EPSS. CVSS is owned by FIRST and used by permission. Not affiliated with or endorsed by MITRE, CISA or FIRST. Data as of Nov 10, 2026, 20:01 UTC. [Sources and licenses](https://cubepath.com/security/cve/legal)